Description
Overview
This workplace violence prevention training equips organizations and employees with the knowledge and skills to identify, prevent, and respond to violent incidents in the workplace. The program covers early warning signs, de-escalation techniques, emergency response protocols, and legal compliance (OSHA, ANSI/ASIS standards).
Key Focus Areas:
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Prevention strategies (risk assessment, threat management)
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De-escalation techniques for hostile situations
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Emergency response & crisis management
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Legal & psychological considerations
Objectives
By the end of this training, participants will:
✔ Recognize early warning signs of potential violence.
✔ Apply de-escalation techniques to defuse conflicts.
✔ Follow emergency response protocols (active shooter, physical threats).
✔ Understand legal obligations (OSHA, duty of care, reporting requirements).
✔ Develop a workplace violence prevention policy.
Training Content
Module 1: Understanding Workplace Violence
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Definition & types (physical, verbal, psychological, cyberbullying)
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Statistics & high-risk industries (healthcare, retail, education, corporate)
Module 2: Risk Assessment & Prevention
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Identifying red flags (behavioral, situational, organizational)
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Workplace violence prevention programs (OSHA Guidelines, ANSI/ASIS WVPI.1)
Module 3: De-Escalation Techniques
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Verbal & non-verbal communication strategies
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Conflict resolution & crisis intervention
Module 4: Emergency Response & Crisis Management
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Active shooter preparedness (Run-Hide-Fight)
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Physical defense & evacuation procedures
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Post-incident trauma support
Module 5: Legal & Psychological Aspects
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Employer liability & duty of care
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Reporting obligations & whistleblower protections
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Psychological first aid for victims
Module 6: Case Studies & Simulations
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Real-world workplace violence incidents (UPS, Walmart, healthcare settings)
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Role-playing exercises (de-escalation, emergency response)
Learning Outcomes
Identify potential threats before they escalate.
Respond confidently to violent incidents.
Implement a workplace violence prevention plan.
Reduce organizational risk and liability.
Who Should Attend?
This training is essential for:
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HR Managers & Employee Relations Specialists
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Security Personnel & Facility Managers
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Corporate & Healthcare Leaders
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Frontline Workers (retail, customer service, education)
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Law Enforcement & Crisis Response Teams
No prerequisites—suitable for all employee levels.
Training Methodology
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Interactive Workshops – Role-playing, scenario-based exercises
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Expert-Led Lectures – OSHA/ASIS-aligned best practices
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Virtual Reality (VR) Simulations (optional) – Immersive threat response training
- Tabletop Drills – Emergency response simulations
Facilitator Profile
Trainers are certified experts with:
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15+ years in security, law enforcement, or crisis management
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Backgrounds in psychology, conflict resolution, or corporate security
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Certifications:
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Certified Workplace Violence Prevention Professional (CWVPP)
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OSHA-Authorized Trainers
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ASIS Certified Protection Professionals (CPP)
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Duration & Certification
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Standard Course: 3-Day Workshop (6 hours each day)
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Certification:
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Workplace Violence Prevention Specialist (WVPS) (exam + case study)
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OSHA Compliance Certificate (for US-based training)
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Post-Training Support
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12-Month Access to Resources:
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Threat assessment templates
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Policy development guides
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Quarterly webinars on emerging threats
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On-Call Consultations:
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Post-incident reviews
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Security vulnerability assessments
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Refresher Courses:
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Annual training updates
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Custom In-House Training Development
We tailor programs to your industry’s risks:
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Healthcare: Managing patient/visitor aggression
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Retail: Robbery & customer violence prevention
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Corporate: Insider threats & disgruntled employee management
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Remote Workers: Digital harassment & cyber-threat response
Customization Options:
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Location-specific legal requirements
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Industry case studies (e.g., hospital shootings, retail assaults)
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Train-the-trainer programs for internal facilitators
This program meets OSHA 3148-06R and ANSI/ASIS WVPI.1-2023 standards.
