Certified Operational Resilience Manager

Description

Overview

This three-day certification program equips professionals with the knowledge and skills to lead and manage an organization’s operational resilience efforts. Participants learn to identify critical business functions, map interdependencies, define impact tolerances, and implement resilience strategies that enable organizations to prepare for, respond to, and recover from operational disruptions. The course covers fundamental concepts, best practices, and recent trends in operational resilience management, preparing candidates for the certification examination.

Key Objectives

• Provide a comprehensive understanding of operational resilience concepts, principles, and frameworks

• Equip participants with the ability to identify critical business functions and map organizational interdependencies

• Develop skills to define impact tolerance and conduct business impact analysis

• Enable participants to plan, implement, and integrate operational resilience best practices into organizational processes

• Prepare participants for the certification examination

Outcomes

Upon completion, participants will be able to:

• Explain the fundamental concepts and principles of operational resilience

• Identify critical business functions and define impact tolerance

• Conduct business impact analysis and risk assessments

• Plan and implement changes to organizational processes and strategies to integrate resilience best practices

• Perform comprehensive resilience testing, assessments, and performance measurement

• Continually improve operational resilience within their organizations

Who Can Attend

This training course is intended for:

• Managers and other functions responsible for steering organizations to prepare for, respond to, and recover from operational disruptions

• Consultants seeking to help organizations improve their operational resilience

• Individuals responsible for promoting operational resilience within an organization

• Individuals seeking to gain knowledge of the main approaches to operational resilience management

• Business continuity managers and risk managers

• Compliance officers and senior executives responsible for ensuring organizational resilience against crises

Agenda / Content

Day 1: Foundations of Operational Resilience

• Introduction to Operational Resilience

• Key Concepts, Principles, and Definitions

• Critical Business Functions and Impact Tolerance

• Interdependency Mapping

• Business Impact Analysis

Day 2: Planning the Operational Resilience Management Framework

• Risk Assessment and Management

• Resource Management for Resilience

• Designing the Resilience Framework

• Organizational Change Planning

Day 3: Establishing Practices, Testing and Improvement

• Establishing Operational Resilience Management Practices

• Digital and Cyber Resilience

• Third-Party and Supply Chain Resilience

• Building a Resilience Culture

• Testing and Assessment Methodologies

• Monitoring, Measurement, and Continual Improvement

• Exam Preparation and Certification

Benefits

• Globally recognized professional certification demonstrating competence in operational resilience management

• Enhanced career prospects in the growing field of organizational resilience

• Ability to create and protect organizational value through effective resilience strategies

• Practical skills applicable across industries and organizational contexts

• Improved organizational ability to withstand and recover from disruptions

• Networking with operational resilience professionals

• Continuing Professional Development (CPD) credits upon course completion

Key Takeaways

• Mastery of operational resilience concepts, principles, and frameworks

• Proficiency in identifying critical business functions and defining impact tolerance

• Skills in conducting business impact analysis and risk assessments

• Ability to design, implement, and test operational resilience strategies

• Knowledge of digital, cyber, and third-party resilience practices

• Certification as a Certified Operational Resilience Manager (upon meeting requirements)

Methodology

• Theory-based instruction grounded in best practices used in operational resilience management

• Lecture sessions illustrated with practical examples and case studies

• Interactive discussions and exchange of ideas among participants

• Practical exercises and scenario-based activities to apply resilience concepts in realistic organizational contexts

• Practice exercises and quizzes structured to mirror the certification exam format

• Open-book examination format that evaluates comprehension, application, and analytical skills